Payment Options

Align’d Body Mind Inc. accepts cash, e-transfers or credit cards (MasterCard, Visa and American Express) for services rendered. Saturday RMT appointments or those with missed appointments without notice will require a credit card on file to hold the appointment for you. You can add your credit card to our Jane booking app securely. No charges will be applied to your credit card without notice and unless you miss or cancel an appointment without proper notice, as per our cancellation policy. Payment is due at the time of service to remain compliant with the RHPA (Regulated Health Professions Act).

A receipt will be issued for every service. It can be emailed or printed for you. Although many health services are exempt (chiro, acu, physio, naturopath) applicable taxes will be applied to services who must charge HST (RMT, Osteo, Live Blood Analysis, Psychotherapy, Medical Spa).

We do offer direct billing on many services if allowed by your extended benefits provider. Please provide your insurance information and sign the release waiver with our reception or add it to your health intake form prior to your appointment if you choose this option.

You can also fill out the direct billing form on our direct billing policies page.

Please be mindful of our strict and equitable cancellation fees. Please make any changes or cancellations to your appointment 24 hours in advance to avoid a charge. If you feel unwell please cancel ahead of time to avoid a cancellation fee. Winter storms with adverse driving conditions and TRUE emergencies are the ONLY exception WITH advance notice provided to the clinic.


The following insurers are presently participating in the e-Claims online claims submission program. If your insurer is not listed, we will provide you with a statement of your paid account that you can independently submit to your insurer. You are responsible at time of treatment for any amount not covered by e-Claims or if the portals are down.

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